Shopping

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About Us

shoescribe.com is the online destination for women dedicated entirely to high-end shoes and everything that surrounds them, conveyed through a blend of e-commerce, editorial content and exclusive services.

The website’s assortment is both wide-ranging and carefully edited, spanning the fashion spectrum from top designer names to researched brands and includes just about everything else related to shoes – books, jewelry, design items and shoe-care products among other things.

shoescribe.com is Powered by YOOX NET-A-PORTER GROUP and benefits from the Group’s offices and operations in the United States, Europe, Japan, China and Hong Kong, ensuring an exceptional level of customer service.

shoescribe.com offers rapid and reliable delivery in 100 countries worldwide, easy returns and best-in-class customer care.

For more details, please visit our corporate site.

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Ordering on shoescribe.com

To make purchases on shoescribe.com you must register first.

Item search

Discover new trends and the most interesting designers directly from our Home Page selections, by choosing a designer or category from the navigation menu, or by using the website's internal search.

Product information

On each product page, you will find all available sizes and colors, a description and the composition of the item. Click on the product image to zoom in and see all of the details.

How to order

  1. From the item page, select the desired color and size of the product
  2. Add the product to your Shopping Bag
  3. Once you have finished shopping, click on Shopping Bag
  4. Select a shipping method and a payment method
  5. Enter your shipping details and on the following page, your payment details
  6. Check that the information you entered is correct and click "Buy Now".

After a few minutes you will receive a confirmation email with the details of your order. From this moment on our warehouse will take care of everything and as soon as the order ships we will notify you with another confirmation email.

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Order Status

Order being prepared:
The order has been confirmed and we have already sent a confirmation email with the Order Number.

Order has shipped:

As soon as the order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to track the delivery.

It is possible to check the order status at any time by entering the Order Number in the Follow your Order page. Registered users can also find all information related to their orders in the My Account area.
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Technical Help

Our website is best viewed with the latest versions of the major browsers. Make sure that you have installed the most updated versions of the browsers that you most frequently use.

If you experience navigation problems, we suggest that you:

If the problem persists, please contact us with the following details:

  • Your operating system (Windows Vista, Mac OS X, etc.)
  • Internet browser and version (Internet Explorer 9, Firefox, Safari,...)
  • The URL that you were trying to access (for example, www.shoescribe.com).
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